lange-damenhosen.de guarantees a right to exchange / return orders.
If you haven´t worn or damaged the item, you are allowed to return the item in a time about 2 weeks. Your return has to be stamped enough!
The return has to be stamped enough! The customer has to pay the shipping costs! If the package is not stamped enough, we will not accept it.
Please pay attention! There might be delays sometimes, because of weekends or public holidays.
For a fast handling, please put the letter of return in your package and give us, if necessary, your new order.
Perhaps you have to transfer the payable balance then, please give us the first ordernumber with the transfer.
If you get a credit because of the exchange, or if you want to have your money back, please give us your bank details on the letter of return.
We refund the money in about 10 days, after we received the return. Please pay attention, that there may be delayes because of weekends or public holidays.
Please send returns only to:
Lange-Damenhosen.de
Erlenweg 2a
49661 Cloppenburg
Germany
Returns from foreign countries:
If you haven´t worn or damaged the item, you are allowed to return the item in a time about 1 month. Your return has to be stamped enough!
The return has to be stamped enough! The customer has to pay the shipping costs! If the package is not stamped enough, we will not accept it.
Lange-damenhosen.de does not pay the shipping costs! Please have some understanding. Of course you can exchange your order in a nother size/ or aticle. The customer has to pay the shipping costs for the new sending!
